Hospitality News & Business Insights by EHL

    EHL Insights is a central source of actionable insights into the World of Hospitality, Business & Education

    Hospitality Industry
    Trends in hospitality industry: The future of the food industry
    Article

    Hospitality Trends: Focus on the future of the food industry

    To keep your finger on the pulse of the most recent trends and innovation in the hospitality industry, we’ve scanned the latest...
    Business Management
    Customer-centric governance
    Article

    7 tips for successfully embedding Customer-Centric Governance into company DNA

    Hospitality Industry
    flexible working practices
    Article

    The benefits of flexible working practices in the hotel sector

    Hospitality Industry
    Article

    The meaning of 'hospitality' according to an airline company

    Hospitality Industry
    a tragedy of the commons
    Article

    A tragedy of the Commons at Chinese dining tables

    Business Management
    Article

    10 indicators of what recruiters look for in a LinkedIn profile

    LinkedIn is currently the most important professional social network in the world with more than 830 million users, over 50% of...
    Business Management
    circular economy practices
    Article

    New attitudes to hotel Circular Economy practices

    Hospitality Industry
    Ageing Population
    Article

    Is an aging society a threat or an opportunity for hospitality?

    Hospitality Industry
    Leadership mindset
    Article

    The right leadership mindset and competencies from EHL Graduate School

    Hospitality Industry
    6 fields of work in the hospitality and tourism sector
    Article

    6 fields of work in the hospitality and tourism sector

    EHL Advisory Services
    Improve existing customer service experience
    Article

    How to improve your existing Customer Service Experience in 7 steps

    EHL Advisory Services
    hospitality experiences
    Article

    Customer feedback on hospitality experiences: 5 best practices

    EHL Advisory Services
    Customer Experience Quality
    Article

    Customer Experience Quality Assessment - the essential experiences

    Business Management
    New opportunities for service design
    Article

    How to spot promising new opportunities during service design

    Student Resources
    8 Reasons why internships rock and can Help You Achieve Your Career Goals
    Article

    8 Reasons why internships rock

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