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Hospitality Industry

What trends are shaping the future of the Hospitality Industry? Browse EHL Insights to broaden your horizon.

Hospitality Industry
servitization
Article

How digital transformation is facilitating servitization in the hospitality industry

Today, guests expect to be provided with a consumer-centric hotel experience from the word go, including when they are choosing...
Customer Experience
hospitality experience
Article

Key retail trends to enhance the hospitality experience post-Covid

Digital & Technology
Is blockchain the true solution to the OTA challenge or is it merely a silver bullet hope?
Article

Is blockchain the true solution to the OTA challenge or is it merely a silver bullet hope?

Sustainability
sustainability
Article

Students want to learn more about sustainability: Key findings from the PIR survey

Organizational Behavior & HR
what should recruiters check
Article

What should recruiters check on LinkedIn when hiring hospitality graduates?

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Sustainability
what is biomimicry
Article

What is Biomimicry?

'Bio' means living organism; 'mimicry' means to imitate. Biomimicry is thus the practice of imitating life and nature. Its aim...
Study Tips
practical skills
Article

A degree in Hospitality: Mixing the academic and practical skills

Sustainability
best practices circular economy
Article

Best Circular Economy practices in hotels: the producer and consumer perspective

Sustainability
travel and leisure companies
Article

Benefits and difficulties of CSR management in travel and leisure companies

Sustainability
pension-bienvenue
Article

Pension Bienvenue: A socially-driven CSR Student Business Project

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Sustainability
sustainability in hospitality
Article

Sustainability in hospitality: Putting construction issues first

Hospitality firms are increasingly keen to jump on the sustainability bandwagon. However, too often they get lost in the...
Sustainability
how to communicate CSR effectively
Article

How to communicate CSR effectively on social media?

Question

Q : What is a distribution strategy?

Distribution strategy involves coming up with an efficient method of disseminating your company’s products or services. The goal is to maximize revenue while maintaining loyal customers. 

Trends
slow tourism
Article

What is Slow Tourism? The next big hospitality trend

Service Culture
what is SOP
Article

What is SOP - Standard Operating Procedure?

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