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Applying the science of training to the hospitality industry
Effective training in hospitality skills needs a clear structure: demonstration, practice, feedback, implementation and a solid...
Hospitality Industry
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5 tips to outsmart competition in the post-COVID hotel market
As travel slowly begins to recover, a renewed hospitality market is emerging. Most notably, travellers’ behaviour has been...
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ESG in Hotel Real Estate: Systemic solutions for a systemic problem
The United Nations Environment Programme (UNEP) reported that in 2019, emissions from building operations had reached...
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