Hospitality Industry

What trends are shaping the future of the Hospitality Industry? Browse EHL Insights to broaden your horizon.

Hospitality Industry
Article

Applying the science of training to the hospitality industry

Effective training in hospitality skills needs a clear structure: demonstration, practice, feedback, implementation and a solid...
Service Culture
servitization
Article

What is servitization

EHL Advisory Services

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Sales & Marketing
post-COVID hotel market
Article

5 tips to outsmart competition in the post-COVID hotel market

As travel slowly begins to recover, a renewed hospitality market is emerging. Most notably, travellers’ behaviour has been...

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Sustainability
ESG in Hotel Real Estate
Article

ESG in Hotel Real Estate: Systemic solutions for a systemic problem

The United Nations Environment Programme (UNEP) reported that in 2019, emissions from building operations had reached...

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