Hospitality Industry

What trends are shaping the future of the Hospitality Industry? Browse EHL Insights to broaden your horizon.

Hospitality Industry
hotel investment

European Hotel Investment Market: H1 2020

When Warren Buffett’s Berkshire Hathaway sold all of its airline stocks in April, it appeared as an affirmation to some...

Q : What is service design?

Service design is the activity of planning and organizing people, infrastructure, communication and material components of a service in order to improve its quality and the interaction between the service provider and its customers.

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What is MICE? (Meetings, incentives, conferences & exhibitions)

Putting the nice into MICE Nothing to do with pest control, everything to do with business-minded travel. Put simply, MICE...

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Business Strategy
data analysis

Become a pro: data analysis for small F&B businesses, part 2

Evolve from the basics to become a pro This is the continuation of the article ‘Data analysis, learn the basics’. The rules of...

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