Business Management

Want to be prepared for tomorrow's Business challenges? Browse EHL Insights on Business Management news and trends

Business Management
art & wine
Article

Art & wine: Using art as a means of promoting wine

In recent years, the esthetics involved in drinking wine have become increasingly important. Wine is not drunk for its taste...
Service Culture
service culture
Article

What is Service Culture?

Question

Q : What is E-Marketing?

E-marketing involves using the internet to promote your product and service. It requires understanding how customers use the web when planning hotel stays and trips they want to take.

What is Service Excellence and why is it such a big deal?

THE Service Excellence Guide: from Service Design to Service Recovery

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Women in Leadership
gender diversity leadership
Article

Gender diversity in leadership: How to solve the problem when you can’t see it?

A presentation of research findings that confirm significant gender differences in diversity of leadership roles, specifically...
Organizational Behavior & HR
Illustration of different hands giving their cv
Article

Recruitment in the digital age: how to be agile?

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Finance
Photography of a man in front of computers with a calculator
Article

What is Revenue Management?

Revenue management involves the use of analytics and performance data to help those in the hotel industry predict their...

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