Article
Art & wine: Using art as a means of promoting wine
In recent years, the esthetics involved in drinking wine have become increasingly important. Wine is not drunk for its taste...
Business Management
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Question
Q : What is E-Marketing?
E-marketing involves using the internet to promote your product and service. It requires understanding how customers use the web when planning hotel stays and trips they want to take.
What is Service Excellence and why is it such a big deal?
THE Service Excellence Guide: from Service Design to Service Recovery
Article
Gender diversity in leadership: How to solve the problem when you can’t see it?
A presentation of research findings that confirm significant gender differences in diversity of leadership roles, specifically...
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Article
What is Revenue Management?
Revenue management involves the use of analytics and performance data to help those in the hotel industry predict their...
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