Learn more about growing hospitality trends, industry research and expert opinions.
As consumers value companies that provide great service, they’re willing to reward them with their pocketbooks. Why fostering a service excellence culture...
If healthcare facilities are to remain competitive and attract the best employees, they must have...
As the hospitality industry has been facing over a decade of disruption, retraining current...
For Maud Bailly, CDO at Accor, digital transformation is not about merely relying on a loyalty...
Consumers are increasingly on the lookout for comprehensive experiences with a high feel-good...
How two consecutive audits as mystery shopper for a hotel company unveiled striking differences in...
Winemakers seek to create ‘balanced’ and ‘harmonious’ wines, defined by flavors which produce the...
What are the challenges faced by the Colombian hospitality industry?
How voice recognition is shaking things up in the restaurant industry.
From DNA-based beer and wine 3D-printed food and coffee with high-quality images, these five trends...
