Hospitality News & Business Insights by EHL

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Sustainability and wellness at the Maya Boutique Hotel

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Award-winning sustainability and wellness at the Maya Boutique Hotel

With the theme of Sustainability at the center of today’s business agenda, hotels must take the current changes seriously. The...

Technology in the food and beverage industry

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Serving up the future: Technology in F&B

Recipes of Cédric Bourassin, Chef of the Berceau des Sens, can be discovered on the Gault et Millau website.

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Culinary Arts: Monkfish, stuffed razor clams and lemon sauce

webinar hospitality

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The best in hospitality debate: RISE, episodes 1-5

How to make your hospitality business more resilient

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Hospitality sector: Building resilience in uncertain times

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We believe that excellence is formed in the perfect blend of intelligence and emotions, hard skills and soft skills, theory and practice.

Business Management

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How to make your hospitality business more resilient

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Hospitality sector: Building resilience in uncertain times

cybersecurity covid19

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Cybersecurity guidelines: protect your business when working remotely

5 steps to remedy a customer service failure

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Service failures: 5 basic steps to customer service recovery

Sustainable gastronomy in practice

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Sustainable gastronomy: An opportunity for a green recovery

Hotel spa and wellness post Covid-19

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22 Best practices for your Wellness and Spa during and post Covid-19

The Internet of Things (IoT)

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The Future of IoT is at the Edge

A Crisis Management Framework to Leverage your Housekeeping Department in COVID-19

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Housekeeping Department: COVID-19 Crisis Management Framework

Building Processes Is Key to Effective Hospitality Service Design

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How to Build Service Design Processes?

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Service Excellence: Why Businesses Should Embrace It

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How to Achieve Service Excellence: 7 Critical Steps

Hospitality Industry

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Sustainability and wellness at the Maya Boutique Hotel

Article

Award-winning sustainability and wellness at the Maya Boutique Hotel

How will the Hospitality industry look in the future

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Changes in the industry: EHL Hospitality talents share their views

In the hospitality industry, service design can help businesses grow

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The benefits of service design

A safety & hygiene protocol developped by EHL Advisory Services

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EHL Advisory Services create a Safety and Hygiene label for hotels

Hotel market analysis post covid-19

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Hotel market analysis: 8 ways hotels should combat the crisis

Hotels and retail companies are finally realizing that they have a lot in common. It’s time for hotels to harness that potential.

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Retail and Hospitality convergence

How to reopen restaurants after a pandemic

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Restaurants reopening: An overview from Lausanne, Switzerland

Will insurance companies offer hotels refunds due to coronavirus?

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Impact of COVID-19 on hotel insurance premiums: Are refunds possible?

Service design: the map to move your hospitality industry business forward

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What is service design? Service design defined by hospitality leaders

A 4-step plan to setting service excellence goals that will take your business to the next level.

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Setting customer service goals: 4 steps to excellence

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Trends In Education

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online teaching

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Game-based learning techniques to facilitate online teaching

An introduction to teaching Gen Z

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An introduction to teaching Gen Z students

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The Main Pillars of a Training Center Focused on Teaching Service Excellence

As the US higher education system is going through a crisis, are fee prices the real problem with education?

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The Price of Quality in Higher Education

Effective elements for optimum online learning modules

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Effective elements for optimum online learning modules

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Virtual Reality: The Future of Education?

COVID-19 and Education: Successfully Transitioning to Online Teaching

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COVID-19 and Education: Successfully Transitioning to Online Teaching

Technology is driving educational trends. Are you prepared for the changes?

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5 Trends in Education to Watch out for in 2020

Facilitating Learning: What Senior Leaders in Education Should Know?

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Facilitating Learning: What Senior Leaders in Education Should Know?

4 Must Read Articles When Designing an Inclusive Learning Environment

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4 Must Read Articles When Designing an Inclusive Learning Environment

Student Resources

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webinar hospitality

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The best in hospitality debate: RISE, episodes 1-5

There are many lessons that we simply cannot learn until we face certain situations.

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Lessons from COVID-19: The perspective of an EHL student

Tips for getting ahead with online classes

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How to ace online classes in college?

Video chat apps allow you to chat with friends, stay in touch with family members, organize virtual parties, and more.

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10 video chat apps to use if you're social distancing

What are the risk factors for depression during confinement? How can they affect your motivation and energy levels?

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COVID-19: Staying motivated and warding away low mood

Take a trip through some of the world’s greatest collections on these virtual museum and gallery tours

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Are you stuck at home? 11 virtual tours of museums

5 ways you can reduce your carbon footprint at EHL

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5 ways you can reduce your carbon footprint at EHL

Sport at Home With Online Instruction

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Sport at Home With Online Instruction

What Long-Distance Relationships Can Teach Us About Social Distancing

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What Long-Distance Relationships Can Teach Us About Social Distancing

Internship Story: Marriott International in Singapore

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Internship Story: Marriott International in Singapore

Culinary Arts

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Technology in the food and beverage industry

Article

Serving up the future: Technology in F&B

Recipes of Cédric Bourassin, Chef of the Berceau des Sens, can be discovered on the Gault et Millau website.

Article

Culinary Arts: Monkfish, stuffed razor clams and lemon sauce

UN Sustainability Gastronomy Day

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Preserve the planet’s resources and human nutrition: Gion Fetz’s favorite local producers

Fabien Pairon's favorite local suppliers

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Consume less, but better: Fabien Pairon’s 10 favorite local suppliers

Recipes of Cédric Bourassin, Chef of the Berceau des Sens, can be discovered on the Gault & Millau website.

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Culinary Arts: Roasted lamb

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Investing in Wine: the Hedonic Investment Par Excellence

Start Shopping Less By Choosing Fruits and Vegetables That Keep for Weeks or Months

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What are the slowest perishable vegetables & fruits?

What is the secret ingredient to secure a Michelin star?

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Michelin Stars Shining Brightly in Unusual Places

The Swiss fine wine market during Covid-19

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Covid-19 and Fine Wines: The Perfect Blend for a Severe Headache?

Discover the many wonders of cooking ‘sous-vide’ with Patrick Ogheard, Associate Dean of Practical Arts at EHL

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Sous Vide: Taking the Heat out of Cooking

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