Hospitality News & Business Insights by EHL

EHL Insights is a central source of actionable insights into the World of Hospitality, Business & Education

Business Management
Purpose driven leadership

How great organizations use purpose-driven leadership to motivate employees

Formerly Professor of Food and Beverage and Service Operations Management at EHL, Ian Scarth has a background in strategic...
Hospitality Industry
Service Robots Header

Service Robots and AI: What impact on the future of Hospitality?

Would you allow a humanoid robot to greet a paying guest at your hotel? Would the hotel guest prefer the ease and convenience...
Business Management
What is servitization

What is servitization?

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