Hospitality News & Business Insights by EHL

    EHL Insights is a central source of actionable insights into the World of Hospitality, Business & Education

    Student Resources
    Article

    Student Entrepreneurial Journey: An internship in your own start-up!

    As a university specialized in both business and the service industry, EHL Hospitality Business School encourages the creative...
    EHL Advisory Services
    Digital Service Design
    Article

    Digital Service Design that skyrocket customer acquisition and innovation

    Hospitality Industry
    why service excellence is important
    Article

    Why service excellence is important in a Spa. Welcome to Valmont

    Hospitality Industry
    Sustainability Actions
    Article

    Sustainability action plan for hospitality

    Hospitality Industry
    Trends in hospitality industry: The future of the food industry
    Article

    Hospitality Trends: Focus on the future of the food industry

    Business Management
    Customer-centric governance
    Article

    7 tips for successfully embedding Customer-Centric Governance into company DNA

    Today's business world requires companies to put customers in the driving seat. Nurturing customer relationships is the secret...
    Hospitality Industry
    flexible working practices
    Article

    The benefits of flexible working practices in the hotel sector

    Hospitality Industry
    Article

    The meaning of 'hospitality' according to an airline company

    Hospitality Industry
    a tragedy of the commons
    Article

    A tragedy of the Commons at Chinese dining tables

    Business Management
    Article

    10 indicators of what recruiters look for in a LinkedIn profile

    Business Management
    circular economy practices
    Article

    New attitudes to hotel Circular Economy practices

    Hospitality Industry
    Ageing Population
    Article

    Is an aging society a threat or an opportunity for hospitality?

    Hospitality Industry
    Leadership mindset
    Article

    The right leadership mindset and competencies from EHL Graduate School

    Hospitality Industry
    6 fields of work in the hospitality and tourism sector
    Article

    6 fields of work in the hospitality and tourism sector

    EHL Advisory Services
    Improve existing customer service experience
    Article

    How to improve your existing Customer Service Experience in 7 steps

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