Reports, Cases Studies & Infographics

Dive deeper into insights and research about hospitality, business & education.


Destination marketing: how to use images to promote a destination

This reports looks to find a method to evaluate photos for tourism promotion, and to better understand how potential target markets perceive Switzerland.

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A Joint Venture in Customer Excellence

Food & Beverage (F&B) Report: New Standards in Hygiene and Safety

Hospitality Industry Outlook 2023

Research report: Driving flexible working structures in hotels

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Hotel Concept Handbook: Developing a Compelling Hotel Concept

Exchange Rate trends: How do they impact hotel performance?

Sustainable Hotels and Restaurants: How to make a 5-star resort more sustainable

Hospitality innovation industry report: helping hoteliers better understand hospitality innovation strategies

Customer orientation report: hiring and training customer-oriented staff

European hotel price index - 2021 edition

European hotel price index - 2020 edition

Destination marketing: how to use images to promote a destination

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