Dr Yong Chen

Dr Yong Chen

Associate Professor at EHL

Hospitality Industry
a tragedy of the commons
Article

A tragedy of the Commons at Chinese dining tables

Business Management
Labor shortage in hospitality
Article

The role of unemployment benefits in the current labor shortage

Student Resources
Photography of a man holding a letter of recommendation
Article

How to request a letter of recommendation: Tips and best practices

Hospitality Industry
Will the Covid-19 Pandemic Presage Another Once-a-Decade Contraction in Tourism?
Article

Are we looking at Another Once-a-Decade Contraction in Tourism?

Hospitality Industry
Chinese Tourists in Europe: a Difficult Time
Article

Chinese Tourists in Europe: a Difficult Time

Hospitality Industry
Tourist happiness is a tool that can boost ‘life satisfaction’ for tourists as well as for the general population.
Article

10 factors influencing tourist happiness

Hospitality Industry
The Swiss Tourist Happiness Index
Article

The Swiss Tourist Happiness Index

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