The travel industry will reach 2.4 billion international arrivals by 2030
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Dr Yong Chen
Yong Chen, Ph.D., is an Assistant Professor at Ecole hôtelière de Lausanne (EHL), Switzerland, where he lectures in marketing and economics of tourism and hospitality.
His research interests include tourist happiness, tourism demand, economic impacts of tourism and hospitality, the sharing economy, and Chinese outbound tourism.
Dr. Chen's research has been published in diverse outlets, including Tourism Management, the Journal of Travel Research, and the International Journal of Contemporary Hospitality Management. His opinions on the sharing economy, Chinese tourism demand and the hotel industry also appeared in CNN, MarketWatch, South China Morning Post, and EHL Hospitality Insights.
He is also a Research Fellow at Lausanne Hospitality Research Center of EHL, where he shepherded the research project of Swiss Tourist Happiness Index funded by the University of Applied Sciences Western Switzerland (HES-SO).