Dr Yong Chen

    Dr Yong Chen

    Associate Professor at EHL

    Hospitality Industry
    Article

    Why Chinese tourists are not totally ready to make a revenge comeback

    Hospitality Industry
    a tragedy of the commons
    Article

    A tragedy of the Commons at Chinese dining tables

    Business Management
    Labor shortage in hospitality
    Article

    The role of unemployment benefits in the current labor shortage

    Student Resources
    Photography of a man holding a letter of recommendation
    Article

    How to request a letter of recommendation: Tips and best practices

    Hospitality Industry
    Will the Covid-19 Pandemic Presage Another Once-a-Decade Contraction in Tourism?
    Article

    Are we looking at Another Once-a-Decade Contraction in Tourism?

    Hospitality Industry
    Chinese Tourists in Europe: a Difficult Time
    Article

    Chinese Tourists in Europe: a Difficult Time

    Hospitality Industry
    Tourist happiness is a tool that can boost ‘life satisfaction’ for tourists as well as for the general population.
    Article

    10 factors influencing tourist happiness

    Hospitality Industry
    The Swiss Tourist Happiness Index
    Article

    The Swiss Tourist Happiness Index

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