Hospitality Industry (31)

What trends are shaping the future of the Hospitality Industry? Browse EHL Insights to broaden your horizon.

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Resilience: The future of the Hospitality Industry

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The future of the Food Service Industry

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Setting the Bar: Navigating the Second Golden Age of Drinking

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What is Co-Living? The Hmlet example

Hotels and retail companies are finally realizing that they have a lot in common. It’s time for hotels to harness that potential.

Hospitality Industry • 3 min

Retail and Hospitality convergence

Jun 10, 2020

How to reopen restaurants after a pandemic

Restaurants reopening: An overview from Lausanne, Switzerland

Jun 05, 2020

Service design: the map to move your hospitality industry business forward

Service design definition: how hospitality leaders see it.

Jun 04, 2020

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Hospitality Industry (31)

Restaurants reopening: An overview from Lausanne, Switzerland

Service design definition: how hospitality leaders see it.

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Setting customer service goals: 4 steps to excellence

Service design thinking: 9 principles

Taking Off: Service Excellence at Singapore Airlines

How to measure service excellence? 6 KPIs

4 steps hotels should take to adapt to a post-COVID world

The path towards customer-centricity in hospitality

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Hotel industry trends: The near future report

The Relevance of Brand Relevance

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