EHL Insights

EHL Insights

Hospitality Industry
service design
Article

An introduction to Service Design

Student Resources
workouts for students
Article

Workout ideas for busy students

Question

Q : What is Spa Management?

Spa management involves overseeing all aspects of the spa to ensure that the business runs smoothly and provides an optimal experience for all guests. This includes tasks such as:

  • Managing and organizing the staff
  • Overseeing the training of the staff so that everyone knows their jobs and roles
  • Organizing vendors to ensure that the spa always has what it needs to satisfy guests
  • Making sure the facility is well-maintained and managing the hiring of outside contractors if needed
  • Tracking and managing the budget of the spa
  • Overseeing and working on marketing campaigns for the business
Business Management
What Is VUCA?
Article

What Is VUCA?

Question

Q : What are the different hotel types?

If your goal is to work in the hospitality industry, it’s important to know the various places where you could work and employ your skills. Hotels make up one of the main choices, yet not all hotels are the same by any means.

 

Question

Q : What is Digital Transformation?

A digital transformation will look different for every company and for each industry. However, broadly speaking, it describes the integration of digital technology into each area of the business.

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