EHL Short Courses

Business Management
What is servitization
Article

What is servitization

EHL Advisory Services
Guest experience
Article

Guest experience: Towards authentic immersion

Hospitality Industry
Hotel guest community integration
Article

Co-living: Hotel guest community integration

EHL Advisory Services
Designing Hotel and Restaurant Concepts is based on 7 components
Article

The 7 components of designing a hotel concept

EHL Advisory Services
service design
Article

An introduction to Service Design

EHL Advisory Services
What is service design?
Article

What is service design?

EHL Advisory Services
Hotels and retail companies are finally realizing that they have a lot in common. It’s time for hotels to harness that  potential.
Article

Retail and Hospitality convergence

EHL Advisory Services
General Principles to Create an Effective Service Design
Article

Service design thinking: 9 principles

Got a story to share? Become an EHL Insights contributor

Learn More