EHL Short Courses

Hospitality Industry
Hospitality_In_Healthcare
Article

Hospitality in healthcare: EHL's Hospital Reception Management course

Student Resources
Article

Soft skills development for a successful future!

EHL Singapore
Brand Experience
Article

Brand experience: How purpose will take restaurants to the next level

Business Management
What is servitization
Article

What is servitization

Business Management
Service innovation
Article

Service Innovation: Embracing design thinking in business model innovation

Business Management
Team Management: how to overcome Bias in the Workplace
Article

Team Management: Overcoming bias in the workplace

Business Management
design-thinking-course
Article

How a Design Thinking Course Can Develop Your Leadership Skills

EHL Advisory Services
How to promote empowerment in hospitality
Article

Servant Leadership: How to promote team empowerment

EHL Advisory Services
Hotel and Restaurant Concepts trends in hotel concept development
Article

5 emerging trends in hotel concept development

Hospitality Industry
Concept Design: Crafting Distinctive Hotels through Storytelling
Video

Concept Design: Crafting distinctive hotels through storytelling

EHL Advisory Services
Guest experience
Article

Guest experience: Towards authentic immersion

Hospitality Industry
Hotel guest community integration
Article

Co-living: Hotel guest community integration

EHL Advisory Services
Rethinking Hotel Distribution Channels
Article

Why hoteliers need to rethink their hotel distribution channel strategy

EHL Advisory Services
Designing Hotel and Restaurant Concepts is based on 7 components
Article

The 7 components of designing a hotel concept

EHL Advisory Services
service design
Article

An introduction to Service Design

EHL Advisory Services
What is service design?
Article

What is service design?

EHL Advisory Services
Service design
Article

Service design in hospitality: why a hollistic approach is the winning formula

EHL Advisory Services
Hotels and retail companies are finally realizing that they have a lot in common. It’s time for hotels to harness that potential.
Article

Retail and Hospitality convergence

EHL Advisory Services
Service design: the map to move your hospitality industry business forward
Article

Service design definition: how hospitality leaders see it.

EHL Advisory Services
General Principles to Create an Effective Service Design
Article

Service design thinking: 9 principles

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