Hospitality_Insights_Travel_Industry

The travel industry will reach 2.4 billion international arrivals by 2030

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Dr Steffen Raub

Dr Steffen Raub

Steffen Raub, Ph.D. is Full Professor of Organizational Behavior at Ecole hôtelière de Lausanne, Switzerland, where he formerly occupied the positions of Associate Dean, Vice Dean and Acting Dean.

Before joining EHL he was on the faculties of the Asian Institute of Technology in Bangkok, Thailand, HEC Geneva and HEC Lausanne. He was also a Visiting Scholar at the Kenan-Flagler Business School at University of North Carolina, Chapel Hill and a Visiting Associate Professor at National University of Singapore.

Steffen’s research focuses on proactive service behaviors, organizational citizenship behavior, empowerment and sustainability/corporate social responsibility. It has been published in leading outlets including the Journal of Applied Psychology, Human Relations, Human Resource Management, Work & Stress, as well as the Cornell Hospitality Quarterly and the International Journal of Hospitality Management. Steffen is also the co-author of a best-selling volume on Managing Knowledge.