Olivier Verschelde

    Olivier Verschelde

    Head of Service DNA - Senior Consultant at EHL Advisory Services

    EHL Advisory Services
    Customer Experience Luxury Watch Industry
    Article

    Customer Experience: A Game-Changer For The Luxury Watch Industry?

    EHL Advisory Services
    service design
    Article

    An introduction to Service Design

    EHL Advisory Services
    What is service design?
    Article

    What is service design?

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