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Meygan Gerber

Meygan Gerber

Junior Consultant at EHL Advisory Services

Customer service management with a people-first hospitality touch

Customer-centric governance

7 tips for successfully embedding Customer-Centric Governance into company DNA

emotional intelligence

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service excellence

All you need to understand about Service Excellence

Service Recovery?

What are the benefits of implementing Service Recovery?

Big data is one of the most effective marketing techniques to encourage loyalty and boost lifetime customer value.

Personalize your customer journey like the Ritz Carlton

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