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Marcel Butchey

Marcel Butchey

Lecturer Spa Management at EHL Campus Passugg

Question

Q : What is Spa Management?

Spa management involves overseeing all aspects of the spa to ensure that the business runs smoothly and provides an optimal experience for all guests. This includes tasks such as:

  • Managing and organizing the staff
  • Overseeing the training of the staff so that everyone knows their jobs and roles
  • Organizing vendors to ensure that the spa always has what it needs to satisfy guests
  • Making sure the facility is well-maintained and managing the hiring of outside contractors if needed
  • Tracking and managing the budget of the spa
  • Overseeing and working on marketing campaigns for the business