Dr Alessandro Inversini

    Dr Alessandro Inversini

    Associate Professor at EHL Hospitality Business School

    Hospitality Industry
    Daskara Tourism App Project
    Article

    The new Daskara tourism app for a SMART hotel-guest relationship

    EHL Advisory Services
    Customer Experience transformation strategy
    Article

    Customer Experience Transformation: how to get the essentials right first

    Trends in Education
    EHL’s Customer Experience Management Institute: prioritizing customer-centricity
    Article

    EHL’s Customer Experience Management Institute: prioritizing customer-centricity

    EHL Advisory Services
    The path towards customer-centricity in hospitality
    Article

    The path towards customer-centricity in hospitality

    Hospitality Industry
    data science in hospitality
    Article

    Data Science in Hospitality

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