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"The greatest demand is for AI solutions that increase productivity by predicting failures, simplifying workflows, and analyzing repetitive errors. And secondly, tools that support training and confidence through AI coaches, chatbots, and on-demand guidance."
Dr Jie Yu Kerguignas, Assistant Professor at EHL Business School
"In a competitive labor market, companies that use AI to create less stressful, more supportive environments may find themselves better positioned to attract and retain talent."
Dr Reza Etemad-Sajadi, Full Professor at EHL Hospitality Business School
“Oftentimes, we use generations as stereotypes, and unfortunately, there have been a lot of labels put on Gen-Z in the business world. This is merely due to the fact that the younger generations are challenging the status quo and want to see society progress by creating a better work culture for the future, where purpose and wellbeing matter.”
Dr Bertrand Audrin, Assistant Professor at EHL Hospitality Business School
“The hospitality industry’s DNA is rooted in hosting, entertaining, and, quintessentially, an exchange based on human interaction. It also comes down to the concept of ‘Hospitality Vibes’, which refers to the positive energy created by humans and spaces."
Dr Meng-Mei Maggie Chen, Associate Professor at EHL Hospitality Business School
"While not a reality yet, one could also imagine bespoke weddings organized by a luxury brand such as Dior. From custom-designed dresses to branded event decor, Dior, just like other luxury brands, has the potential to ensure that these milestone celebrations are infused with their vision of luxury, sophistication, and personalization, creating an immersive and memorable experience for guests while also enhancing brand loyalty."
Dr Matthias Fuchs, Assistant Professor at EHL Hospitality Business School
"Regenerative economics starts from interconnectedness. Hotels are not single entities; they are embedded in a community and an environment. Regeneration is about making that connection visible, tangible, and positive for all."
Dr Alessandro Inversini, Full Professor at EHL Hospitality Business School
"Sustainability should be widely accessible and affordable, not confined to premium when mainstream, high-volume operators build it into core operations, not as a niche add-on. When a chain-scale operator improves, impact ."
Dr Carlos Martin-Rios, Associate Professor at EHL Hospitality Business School
"Blockchain technology offers enhanced transparency and traceability in the food supply chain, so consumers can trace back the ingredients to their source."
Dr Marc Stierand, Full Professor at EHL Hospitality Business School
"Rather, the impact of regeneration is visible by the hotel staff and their guests, because regeneration is systemic yet local, and its ripple effect can be seen in the restoration, enhancement, and co-evolution of the local ecosystems."
Dr Alessandro Inversini, Full Professor at EHL Hospitality Business School
"In the past, guests might have been content with passive enjoyment, such as attending a concert, but now they seek active participation and co-creation, for example, by taking part in a cooking class or an immersive dining event."
Dr Valentina Clergue, Assistant Professor at EHL Hospitality Business School