What will the hospitality industry look like in 2030?

Explore 6 practical scenarios for the future developed with 40 Hospitality Industry leaders and illustrated by our students. By 2030 the hospitality industry will have experienced many changes.

EHL's Lausanne Report can help gain a better understanding of what to expect, and help prepare for the future.

1. Shift of Market Power

Related Article: Will Globalisation fragment or consolidate the hospitality industry?

2. Vulnerability on the Rise

Related Article: Is hospitality becoming more fragile or more resilient?

3. In Search of a Sense of Belonging

Related Article: Will Communities or Individuals Determine the Future?

4. The Emotional Experience

Related Article: Does the Guest of the Future want High Tech or High Touch?

5. Smart Hotels depend on Smart Destinations

Related Article: Will Smart Hotels be Autonomous or Connected?

6. The Scope of Knowledge