Hospitality News & Business Insights by EHL

Drivers of Hospitality Growth in China

Written by Kimberly Yoong | Apr 11, 2021 11:00:00 PM

China's tourism numbers have been remarkable lately. Residents made 6.52 billion domestic trips in 2025, spending around 6.3 trillion yuan on travel-related activities, up roughly 9.5% from the prior year, and well past pre-pandemic levels.

Inbound arrivals hit 154.5 million, a 17.1% year-on-year increase that arrived alongside a sharp expansion of visa-free access now covering citizens of nearly 80 countries. By the numbers, China looks like the most exciting hospitality market on the planet.

The operating reality has been considerably less buoyant. RevPAR fell 5% in Q1 2025 nationwide, dropped another 8% in the first week of the summer holiday, and declined 12% during the Spring Festival: historically the busiest travel period of the year.

Operators at mid-market properties in Beijing and Shanghai are navigating weak corporate demand, stretched consumers, and a supply pipeline that shows no sign of tightening.

The story of China's hotel industry right now is precisely this gap between macro tourism growth and on-the-ground financial performance, and understanding what's driving both sides of it is what separates operators making good decisions from those simply waiting for conditions to improve.

The Demand Foundations Are Genuinely Strong

The headline tourism figures matter, and they're worth examining in some detail rather than treating them as background. China's domestic travel market has recovered beyond pre-2020 levels, supported by a rising middle class, higher disposable incomes, and a government that has consistently used tourism as a lever for economic activity.

Rural travelers in particular recorded higher growth rates in both trip volume and spending in 2025, suggesting demand is broadening geographically rather than concentrating in the usual first-tier cities. Inbound travel is now adding meaningfully to that base. Three forces are converging here in ways that reinforce each other.

Visa Policy As a Structural Enabler

China extended visa-free entry to citizens of the UK and Canada in early 2026, bringing the cumulative total to nearly 80 countries, and the 240-hour visa-free transit program now covers 55 countries across 65 entry ports.

The practical effect has been substantial: the first three quarters of 2025 saw 20.89 million visa-free inbound visits by foreign nationals, up more than 50% year on year. These aren't incremental gains from a low base, they represent a deliberate policy move toward accessibility, and the hospitality sector is its direct beneficiary.

Infrastructure Opening New Corridors

High-speed rail, expanded regional airports, and upgraded highway networks have made secondary and tertiary destinations genuinely competitive with the traditional gateway cities. 

The development pipeline reflects this: Chengdu had 147 active hotel projects at end-2024, a number that tracks closely with its emergence as a western logistics and digital-media hub rather than simply a tourism novelty.

Hangzhou and Wuhan are seeing similar momentum, as improved transport links and rising business activity create demand that wasn't there five years ago. For hotel groups looking to grow room count in China, second-tier cities are now where the pipeline action is.

The Experiential Pull for Inbound Travelers

Foreign visitors are increasingly arriving with specific cultural goals rather than tick-box sightseeing itineraries. Online travel platforms reported that bookings by inbound travelers for immersive activities, intangible cultural heritage workshops, folk performances, urban life explorations, jumped 300% year on year in 2025.

Chongqing saw a 170% increase in inbound visitors, driven substantially by social media exposure, with hotel bookings in some commercial districts rising eightfold. Destinations with a strong cultural identity and good digital visibility are outperforming those relying solely on proximity to business centers or established brand recognition.

Oversupply as a Pressure Source

The demand fundamentals don't automatically translate into strong hotel financials, and the reasons why are worth understanding clearly. The oversupply problem is one of the the most significant hotel industry challenges in China.

The number of hotels on the mainland grew from 323,000 in 2023 to 348,700 in 2024, exceeding the previous record set in 2018. Over 331,000 registered homestay businesses were operating as of March 2025, with more than 60% of those having been established in the past three years alone.

That pace of supply addition has outrun demand growth in many markets, and the result is intensified rate competition that compresses margins regardless of occupancy trends.

Weak Business and MICE Demand

The Weak business and MICE segments compound the problem. Meeting and business travel demand remained the most pessimistic of all tracked segments in Q4 2025, with the demand index sitting at -44.

Corporate travel budgets have tightened alongside broader economic caution, and the alcohol restrictions introduced in some provinces have measurably affected business entertainment spend, reducing the ancillary revenue that made many full-service properties viable.

Hotels built around the convention and corporate travel model are carrying the most risk in the current environment. Consumer spending patterns have also shifted. Discretionary travel spend is holding up better in leisure-oriented markets than in business ones, but even leisure travelers are being more deliberate about room rates and length of stay.

The combination of price sensitivity and oversupply means that hotels in saturated markets face a lose-lose choice between maintaining rates and watching occupancy fall, or cutting rates and watching RevPAR fall anyway.

Only 25% of secondary markets exceeded their prior-year occupancy levels during the 2025 Spring Festival, which gives a reasonable sense of how broadly the pressure has spread.

Geographic Divergence

Geographic divergence is real and worth taking seriously as an operating variable. While Beijing, Shanghai, and Guangzhou remained under pressure through Q4 2025, Sanya strengthened its position as a premium resort.

Shenzhen demonstrated genuine resilience, benefiting from cross-border visitors from Hong Kong and a wide range of cultural programming that drove 8.947 million visitors during the 2025 Spring Festival, with tourism revenue up 12.5% year on year.

These are a result of specific demand conditions, leisure orientation, geographic uniqueness,  and active event programming, that insulate certain markets from the broader pressure. Understanding which conditions produce that insulation is increasingly important for capital allocation decisions.

Trends Reshaping Competitive Strategy

Against this backdrop, a set of longer-run tourism and hospitality trends in China are altering what operators need to do to maintain a viable position.

None of them are sudden, but the current market conditions are accelerating how quickly the gap widens between properties that are adapting and those that are not.

The Move Up the Value Ladder

The mid-scale segment still commands the largest revenue share, 34.35% of the market in 2025, but the luxury tier is growing at 9.52% CAGR and is projected to account for more than 13.25% of total rooms by 2031.

International brands are investing heavily in differentiated luxury positioning, using signature restaurants, curated art programs, and wellness facilities to justify rates that hold up even when mid-market RevPAR is under pressure.

Competition in this market has also moved away from price toward brand quality and service consistency, which is why brand affiliation has become a more important variable for hotel performance in China than it was a decade ago.

Foreign brands have also started moving in the other direction, developing four- and three-star properties to capture a broader share of the market as middle-class domestic travel grows.

The strategic logic is straightforward: gateway market luxury is competitive and expensive to build; standardized mid-scale chain product in second and third-tier cities carries lower development costs and benefits from a less crowded competitive set.

For groups weighing where to deploy capital in China, the mid-scale opportunity in smaller cities is arguably more attractive on a risk-adjusted basis than adding another luxury asset in Shanghai.

Experiential Programming As a Revenue Driver

The shift toward emotionally fulfilling, culturally grounded travel is not a leisure niche, it's becoming the mainstream expectation for domestic Chinese travelers, particularly among millennials and Gen Z.

Travelers are increasingly choosing destinations and properties based on what they can do there, rather than simply where they can stay.

Hotels that have built programming around food trails, cultural workshops, local artisan experiences, and community engagement are generating ancillary revenue and achieving higher repeat visit rates than comparably positioned properties that treat the guest experience as ending at the room door.

Digital Distribution and Super-App Dynamics

OTAs account for 54.10% of room nights in China, and that number is unlikely to decrease materially. The more significant structural shift is in super-app ecosystems (platforms that bundle travel bookings with everyday services) which are expanding at an 11.78% CAGR as they deepen their role in how Chinese consumers plan and book trips.

Properties that have invested in seamless integration with these platforms, and in the data infrastructure to personalize offers across them, have a measurable distribution advantage over those still treating OTA presence as their primary digital strategy.

Wellness As a Product

Lifestyle and wellness-focused hotels have moved from a premium curiosity to a genuine growth category in China's market. The distinction matters operationally: wellness as an amenity is a spa that guests may or may not use; wellness as a product means the property's design, food and beverage, programming, and service model are organized around it.

Properties that have made this commitment are finding a loyal and relatively rate-insensitive guest segment, which is a useful position to occupy in a market where mid-market rate competition is intensifying.

Sustainability and Regulatory Alignment

The September 2025 State Council directive established a comprehensive framework covering fair competition, service quality, consumer protection, and data-driven oversight of travel operators.

For hospitality businesses operating in China, this represents both a compliance obligation and a market signal: the government is pushing the industry toward a quality-driven model, and operators that are already aligned with those priorities are likely to find regulatory interactions smoother and brand credibility stronger with both domestic and inbound travelers. 

ESG alignment is influencing government project approvals and consumer hotel selection, particularly in the eco-tourism and nature-based segments.

The Bigger Picture

China's hotel market is projected to grow from USD 406 billion in 2025 to USD 553 billion by 2031, at a 5.26% CAGR, and the World Travel & Tourism Council expects annual growth of around 7% over the next decade, with China potentially surpassing the US as the world's largest tourism market by 2031.

These are long-run numbers, and they coexist with a near-term operating environment that is genuinely difficult in many markets and for many property types.

The operators positioned to benefit from the long-run trajectory are those who have moved up the value ladder or found defensible niches, invested in digital distribution beyond basic OTA presence, built programming and experiences that give guests a reason to choose and return, and aligned their operations with the regulatory direction of travel.

The ones carrying the most risk are those in oversupplied mid-market locations dependent on corporate and MICE demand that hasn't fully returned, competing primarily on rate.

China's tourism industry is, by official and industry consensus, moving from high-volume recovery to value-driven growth: a transition that the government is actively shaping through policy.

For hospitality decision-makers with existing assets or investment interests in China, the question now is less about whether the market will grow and more about which parts of it will reward the operators who get the product and positioning right.