An overview of the importance of quality products, treatments and a varied menu offering in the spa industry. Based on the premise of luxury and well-being, it is vital to establish the right ambiance and high quality service delivery.
Quality management is an essential part of the beauty and health industry as it is based on the idea of luxury for the guests who choose to make use of this special, indulgent experience. It is not only the products but also the ambiance provided by the spa that makes the establishment a success. It is important to design a varied menu based on diversification and choice of facilities, treatments and products. Body wraps are a good example of a luxury procedure that comes with a variety of options and feel-good outcomes.
A body wrap is a spa treatment that assists in enhancing a healthy appearance of skin. Body wraps have different and unique functions that affect different types of skin, (oily, dry, sensitive, rough, etc.), most wraps have healing qualities that lead to a healthier looking skin. The benefits include getting rid of excess fluids, skin tightening/softening, detoxification, dead skin removal, inch reduction, relaxation, moisturization and cellulite reduction.
A mineral or oil-rich lotion formula is applied to the torso and limbs depending on the person’s skin type, and then the applied part of the body is completely wrapped in cotton, plastic film or a special bandage called Mylar. This moisturizes the skin by removing excess dirt or toxins. Some people prefer a body scrub before the treatment as it results in opening of the pores of the skin.
Detox wraps are made out of mud, clay, algae, seaweed or gel-based wraps that help in removing the toxins from the skin. After the body mask is applied to the skin, the client is covered in plastic and kept in the ‘blanket’ for 20-25 minutes. These products assist the body in stimulating the circulation, drawing out impurities and giving the right minerals to the body that it might be missing. After the given time, the body mask is washed off and the beauty aesthetician will apply lotion, however, not through a massage.
Hydrating body wraps or masks are gel-based wraps help to calm, revive and rejuvenate tired skin by use of lotions, gels and creams. It is important to scrub the skin beforehand as the cream could sit on the dead skin cells of the person. Hydrating masks help in exfoliating and hydrating the skin type if it is dry or flaky. Aloe vera wraps are very popular to heal skin burns and irritation.
Slimming wraps are known to take inches off certain parts of the body by tightening and smoothing out cellulite. Commonly known as body cocoon or a body mask. Each limb is tightly wrapped in Ace bandages that have been soaked in a high-concentration mineral solution to detoxify and remineralize the body. The client is measured before and after so that one can tell how many inches have been lost. The effect is temporary, but it is a great treatment if one has an event coming up and wishes to look slimmer.
With the advancement in technology and the rapidly increasing amount of research, beauty and skincare manufacturers are now introducing innovative and highly effective products into the market. Infrared is essentially the band of light perceived as heat. It cannot be viewed with the naked eye, but the human body can feel it from its heat. Infrared waves heat the body without heating the air in between through a process called conversion. Far Infrared Rays can penetrate organic substances, including the human body, 2-3 inches deep to create a uniform heating effect and stimulate the ‘chi’ energy flow.
The intensity of infrared energy produced by the body constantly varies. When this energy is high, we feel healthy and are better able to fight ailments. Lower levels of infrared make us more susceptible to diseases, premature aging, fatigue and a myriad of other problems. Exposing the body to infrared heat with infrared body wraps can make up for the decline in the intensity of ‘chi’ and restore the body’s function to its optimal level.
Wellness and spa is a luxury service provided by hotels and resorts that have high standard quality in their products and manpower. It is important for a spa to create the right ambiance as this provides an overall impression of the establishment. One such famous spa hotel is Waldhaus Flims in Switzerland. Below are some points to take into consideration when designing a menu.
A spa quality management system is a formal system that replaces reactivity in the business with stability. It is a process that allows the establishment to review their services, operations and products, with the aim of finding areas that need improvement and consistency. A spa quality management system refers to both the process and the quality products and services created within it.
A good spa quality management system will facilitate growth of the guest and team experience. It will clearly communicate standards of care to staff, which allows them to generate consistent experiences for the clients. The enhanced environment of the wellness facility and consistent quality of the service delivery, products and operational procedures will draw new guests and instil client loyalty, driving the spa business upward towards success. It will also attract high-level, dedicated spa professionals who need an organized environment in which to thrive.
A quality system facilitates a spa establishment on an upward trajectory which will: